
I have worked as a healthcare worker for over 36 years now, in various jobs and departments. The other day Facebook reminded me of the following incident. I answered the phone at work identifying the hospital and department and gave my name. The person on the other end of the phone said to me, Are you a Doctor or Nurse… or anybody important? To which I said none of the things that sprang to mind because I need to pay bills and I like to live indoors. I am not a doctor or a nurse but there are many other jobs within a hospital that make up the team. The outpouring of support and appreciation for healthcare and essential workers during this crisis has been heartwarming and sustaining. For the Doctors, nurses and those directly involved in patient care, knowing that people understand the sacrifices they are making and the risks they are taking is probably what helps them to show up every day.
Hierarchies exist in every workplace and a hospital is no different. But unless you’re a one man shop, one job’s success is only made possible by the efforts of many. Everyone is a piece of the puzzle. And if you’re a person who does puzzles you know how aggravating it is to spend hours putting one together only to find out that you are missing one or two pieces. It is often when something is missing that you suddenly appreciate its importance in the whole picture. In this situation of Covid care, everyone providing service and care is at risk, and everyone matters. The hospital cleaner, who may have been invisible to some two months ago, is suddenly one of the most important members of the team. In a time like this, all the essential pieces stick out in stark reality and it is obvious that some who have been unappreciated and overlooked are, and have always been, vital. I have purchased groceries countless times in my life and have seldom thought to thank the cashier for coming to work. Or stopped to consider the guy loading the truck that brings those groceries to me. We are all being taught a lesson in humanity as we consider who is protecting our lives and providing our basic necessities. Things are being boiled down in a way many of us have failed to consider before now. To those on the receiving end of this heartfelt, but newly expressed appreciation, it is like water to parched earth. It is fortifying hearts and hands. Over the years I have tucked away every card, post it note of thanks, or the memory of every patient who has come back to say thank you for my part in their care. Those small gifts tucked away in a box are a testament to how much that appreciation has meant to me.
But. We are new to this and so reverting to old ways seems inevitable.
I scrolled by something online recently that reminded everyone to pay attention to who is important to us right now, and it isn’t actors and musicians and athletes etc. And while I recognize the strength of that statement in this moment, it is more of the same. It’s another hierarchy. The othering of people and creating contempt for who they are and what they have to offer. It encourages us to change our focus and appreciation from the people we used to revere, to someone else in the spotlight. Someone more deserving. It is celebrity culture on a smaller scale. I recognize that the stakes are high right now and the risks enormous and so the appreciation for that is, and should be, great. All things are not equal. But, denigrating anyone’s contributions shows we haven’t fully comprehended the lesson we are being taught.
For those that have avoided the hospital or being sick or the significant losses some have experienced, what have we been doing? Watching movies, TV, surfing the internet, listening to music, reading books, playing games, following work out videos. The creators of those things are people who have been very important to our mental health and our emotional well being. Favorite movies and tv series, free concerts by those whose voices have lifted us for years, great books – these things have kept us occupied, entertained and amused as they always do. Are they saving our lives? Not literally. Would we die without the Disney channel? Hmmmmm – go check with a mom of 4 right now.
There are athletes, team owners and celebrities of every kind donating money and helping pay wages for people who are now out of work. In the midst of this crisis many are stepping up and using their platforms to do things us ordinary folk with ordinary money are unable to do. When they could just hide in their mansion, swim in their pool and watch movies in their theatre room, some are standing with, and paying bills for, the guys who sell hotdogs and tickets in the stadium. Those that are doing things to help others survive financially are an important piece of the puzzle that is our life right now.
The 2020 Olympics have been postponed and possibly cancelled. Most professional sports seasons are up in the air. Do sports provide oxygen? Not literal oxygen. But never underestimate the life lessons that sports provide. Learning how to be a team member starts in little league. And seeing the bigger picture and learning to recognize the ball hog can prepare you for many things. Being part of something that is more than your own efforts, understanding victory and defeat and having something to cheer for, changes our lives if only for a season. Hence the 7 p.m. cheers and pot banging going on in every city. Scoffing at the athletes in professional sports might make you feel good right now, but sports and our love of our teams brings us together in a way that makes us feel united and gives us something to look forward to. Right now we’re rooting for our essential teams and them winning this game is actually a matter of life and death. Understanding how important our support is to that team began the first time we laced up a pair of cleats or climbed a set of bleachers to be there for our athlete.
And so the point is, in a crisis, can we afford to be selective about whose contribution we value and appreciate? Let everyone bring their gift to the table and let’s admire them all. Every effort, every skill, every person who is doing what they can, every offering needs to matter. Even if all you can offer is your willingness to stay home. The contributions of every reluctant homeschooling mom and dad, everyone singing songs, every movie that speaks to your anxious heart, every hand painted sign saying thank you, every donated dollar, everyone providing food and services, every teacher, municipal worker, pharmacist, every little kid with a joke stand on the sidewalk to provide a little laughter, every RT, doctor and nurse hooking up a respirator in layers of PPE they can barely see through, every cop, athlete, every pastor holding shaking hands and broken hearts, every talk show host, firefighter, ambulance driver, every musician, truck driver, warehouse and hospital worker, is the only way this puzzle comes together in a complete picture.
Appreciation and gratitude are a life giving, life saving force and yet we mete it out in tiny, stingy portions. It is heartwarming to see those who never receive it, get their share. Let them bask in it and let us learn how to give it, speak it, and use it more generously. Give us eyes to see, not only the most visible, but also those who build the stage they stand on. If this experience doesn’t deeply change us forever we are missing an opportunity. Covid shows us that it can get to us all, in every city and every country. It shines a frightening spotlight on disadvantage and inequality. But it is also showing us what common purpose can create and defeat. From the youngest to the oldest, both skilled and unskilled, to the famous and unknown, people are coming up with ways to contend with this pandemic. Ordinary people are becoming heroes and we are recognizing the heroes that have walked among us all along. We should celebrate all of it and cheer on everyone in the fight. No one is irrelevant. Roberto Benigni says, “It is a sign of mediocrity when you express gratitude in moderation”. The middle of a worldwide pandemic is no place to be selective or mediocre.







